If you're a fan of fast food, the chances are that you've been to a Chick-Fil-A. We sure have. There's one right up the block!
Chick-Fil-A has had its fair share of bumps over the years. It found itself on the wrong side of the LGBT community with its Christian roots and anti-gay political stances. It also encountered some unfortunate health department issues when it opened its first-ever store in New York City this past year. Despite this, America has weighed in. And the answer is clear: The USA loves Chick-Fil-A.
This is not just some general assumption, here. These numbers are hard and fast and come from something called the American Customer Satisfaction Index. The index describes itself as:
The only national cross-industry measure of customer satisfaction in the United States. The Index measures the satisfaction of U.S. household consumers with the quality of products and services offered by both foreign and domestic firms with significant share in U.S. markets.The index bases its findings on aggressive surveying of over 70,000 American citizens every single year. And this year, that index informs us that Americans said that Chick-Fil-A is their favorite fast food destination, giving the chain eatery a whopping 87 points out of a possible 100. Chick-Fil-A beat out other competitors including Burger King and McDonalds. McDonalds gained some points (possibly due to its introduction of all-day breakfast) but remains at a pathetically low at 69.
As fast food restaurants continue to update and adjust their menus on a weekly basis with all sorts of food options, Chick-Fil-A has staunchly remained a simple, chicken-only establishment. And that commitment appears to have paid off. Other high rankers in this year's index include Papa John's winning best pizza chain, and Cracker Barrel winning best full-service restaurant.
Now, perhaps you don't like Chick-Fil-A's food or views. Perhaps you are upset that they took the crown this year. To be fair, this index only specifically interviewed 4,786 people out of 319 million possible, interview-able Americans. Also, who cares? We eat what we like. You should, too. HT: Gothamist, ABC 11